What We Do
Discovery & Identification:
During this critical phase, we get to know you through interviews of key stakeholders to pinpoint the KPI’s to impact and improve. We then begin documenting solution requirements – exactly what you need to be successful – staying in lock-step with you to ensure that we have captured the highest priority needs.
Solution Design & Development:
Once we have our plan of attack, we review it with the key stakeholders on your team – blending feedback from marketing, IT, and analytics. Our goal is to make sure everyone is heard and gives a “thumbs up” with the project before we move forward. Then, we assign your team of experts and it’s go time!
Execution & Build:
As good partners, we provide frequent updates so you’ll always know where the project is from a timeline, budget, and progress perspective, keeping you “in the know”.
Results, Recommendations, & Insights:
Since we don’t just like to hear ourselves talk and we believe our recommendations must be useful and actionable, we present the findings in a highly visual approach. We use dashboards and visualization to provide you with the tools to share the insights across the organization in a clear and effective manner.
Execution & Measurement
Throughout the process, we provide you with interim performance updates and measurements, which are all compiled into the final report. Along the way we recommend changes to ensure your results are as strong as possible.
Our reporting doesn’t end when the program launches. Our team constantly monitors performance and industry trends to help your success continue.
Knowledge Transfer & Training:
We also provide documentation around how we analyzed your data – fields we used, filters applied etc. – to ensure you fully understand what you’re looking at. Nothing is “black box”.
Our goal is to make sure you are 100% successful implementing and maintaining your new solution.
Problems We Solve
I don't know who my best customers are
We have a disconnect between our marketing strategy and execution
We can't combine our customer data to use for marketing purposes
Our email marketing isn't effective
We need to find new customers in order to grow
Our reporting is slow, manual, and difficult to keep updated
We can't determine if our direct mail is impacting sales
Don't Be Shy
Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible.